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Riverside County Fire Department - In Cooperation with the California Department of Forestry and Fire

Emergency Command Center

The CAL FIRE/Riverside County Fire Department’s main Emergency Command Center (ECC) is located in the City of Perris at CAL FIRE’s Riverside Unit and Riverside County Fire Department’s headquarters. The Perris ECC is the main command and control center for one of the largest regional fire service organizations in California. 

 

CAL FIRE/Riverside County Fire Department is dedicated to cooperative fire services. The Perris ECC is tasked with multiple responsibilities:

 

  • The CAL FIRE Riverside Unit/Riverside County Fire Department ECC provides dispatch services to all unincorporated County areas, 17 Contract Cities and one Community Service District. Additionally, the Perris ECC dispatches under contract for the Idyllwild Fire Protection District and two Native American Fire Departments.   The "Cooperative Fire Services" philosophy is advantageous for all participants, in that Contract Cities and dispatch contracts are part of CAL FIRE/Riverside County Fire Department. They are dispatched and coordinated as a single fire department.  It is automatic aid at its best, providing efficient, cost-effective customer service to our citizens and visitors.

    The Perris ECC is staffed 24 hours a day, 7 days a week, 365 days year and operates on three overlapping shifts.  Daily staffing in the Perris ECC includes eight Public Safety Communications Officers (PSCO), one Senior PSCO and three CAL FIRE Fire Captains. This concept allows for sufficient staffing to be on-duty during daily high activity periods, usually from 10:00 a.m. to 10:00 p.m.          

The Perris ECC's operation is an integral role of the CAL FIRE three-level command and control structure. The primary function of the ECC is to receive and process reports of emergencies from a variety of sources. Their highly-trained staff is also responsible for allocating and tracking personnel, resources and equipment based on pre-planned response criteria. They are skilled in coordinating inter-agency incident activities, supporting major emergencies and documenting internal/external intelligence. 

 

CAL FIRE crews and equipment are a familiar sight throughout the State, having responsibility for the protection of over 31 million acres of California’s privately owned wildlands.   The Perris ECC is directly responsible for command and control, as these resources respond throughout the State.

 

The Perris ECC is the Region VI Governor’s Office of Emergency Services (OES) Local Area Coordinator for the California Fire Service and Rescue Emergency Mutual Aid System.   The purpose of the plan is to provide for systematic mobilization, organization and operation of necessary fire and rescue resources of the State and political subdivisions in mitigating the effects of disasters, whether natural or human-caused. This is a statewide plan to facilitate mutual aid to local fire departments, which are faced with a disaster, fire, flood, earthquake, hazmat or other emergency that is beyond the ability of the local fire department to mitigate without loss of life or property.  

In accordance with standard Firescope Incident Command System (ICS) theology, the Perris ECC is able to "expand and contract" in relation to activity, personnel and resource needs on all incident needs.   One means of facilitating this is with the activation of Perris ECC Expanded Dispatch Operations. The Expanded Operations "team" is an augmentation of on-duty personnel who have completed training classes to internally assist with the deployment and tracking of emergency personnel and resources to major incidents. Expanded Operations is able to support local incidents with direct radio, logistical and informational support while not impacting the day-to-day incident activity on the main command floor.   Expanded Operations is also utilized for mobilizing personnel and resources in support of   fires throughout California and the Western United States.   For safety and accountability, the status of these resources is constantly maintained.

   

Two alternate Emergency Command Centers, located in Riverside and Indio are maintained to provide redundancy as a backup to the Perris ECC and as communication centers in support of Riverside County Office of Emergency Services Division (OES) to coordinate multi-agency disaster management within Riverside County.

 

Emergency Command Center Staff:

 

 

 

Battalion Chief Todd Williams - B3119

PHOTO COMING SOON!

 

Battalion Chief Geoff Pemberton - B30

PHOTO COMING SOON! 

 

8 Fire Captains

Senior Public Safety Communications Officers 

32 Public Safety Communications Officers  




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