Chiefs Message
We appreciate your viewing the CAL FIRE / Riverside County Fire Department and Riverside
County Office of Emergency Services (OES) web site. We hope it provides you a thorough view of your
fire department and office of emergency services. We also hope you recognize our efforts to provide
cost and operationally effective emergency preparedness and response to the emergencies threatening
our communities.
The Riverside County Fire Department and Riverside County Office of Emergency Services benefit
from a strong integrated, cooperative, regional fire protection system. The system is strong
because of the additive organizational factors provided by the State, County, partner cities, and
community services district. Many “large-fire after-action reports” have recommended an integrated
system such as ours however, few other areas enjoy these benefits. We are very proud of the support
provided by all of our elected and appointed officials. You are the benefactors of that
support.
The Fire Department originated in the early 1930’s and evolved into an integrated system in
1946. CAL FIRE has been a major component from the beginning. Partner cities began joining the
department in 1978. We now enjoy the partnership of 20 cities and the Rubidoux Community Services
District. In the last two years, the communities of Wildomar and Menifee, Eastvale, and Jurupa
Valley have chosen to incorporate and join our cooperative system.
We operate 93 fire stations that serve unincorporated communities and cities throughout the
7,206 square miles of Riverside County. From those fire stations, the Fire Department provides full
service, municipal and wildland fire protection, pre-hospital emergency medical response by
paramedics and EMT’s, technical rescue services and response to hazardous materials discharges.
About 83% of the 350 incidents we respond to on average each day are medical emergencies and about
13% are to fires. The other 4% of incidents include technical rescues and hazardous materials
incidents. The Fire Department maintains two highly-trained hazardous materials response teams. Our
two hazardous materials teams are located near the communities of Winchester and North Bermuda
Dunes. They respond county-wide to any hazardous materials discharge including explosives, poisons,
environmentally destructive elements, and weapons of destruction emergencies.
Firefighters face serious hazards, often risking their lives. Whether human-initiated or as
the result of some negligent or accidental activity; firefighters seldom know what they will face
at an emergency. Today’s society can sometimes be more violent due to illegal drugs and alcohol
abuse. As a result, people under the influence of various substances needing medical assistance are
combative or resistant to that assistance. At other emergencies, a negligent or accidental act
causes a fire, explosion or both. Victims are found calling for and desperately needing help. Our
firefighters are trained to calmly react and mitigate such emerging incidents.
The Fire Department has five core values:
Leadership, Competence, Integrity, Safety, and
Customer Service. Firefighters must provide
leadership at every incident; must be highly
competent to manage diverse emergencies during the worst of compressed time frames; must
be honest and never breach their oath of
integrity; must be
safe and make it home to their families; and must
Be Nice, which is the simplest definition of
Customer Service. If any of our fire companies serve you either on an emergent or routine
basis, I expect they will treat you well and earn your trust and respect.
During these trying economic times the Fire Department faces many challenges. Revenues do not
even closely match needed expenditures, while the call for service has increased. Public
expectations rightfully remain high for prompt and effective response to emergencies. Our elected
and appointed officials support maintaining high levels of public safety response capability. We
are committed to keeping fire stations open and retaining our fire company staffing levels to best
serve the public.
Probably the greatest natural threats to Riverside County are from earthquakes, fires, and
pandemic illnesses. Please stay attune to information provided by the Riverside County Office of
Emergency Services and be prepared for the impacts we could face from a catastrophic earthquake or
other emergency. The Golden Guardian 2008 earthquake scenario for a Magnitude 7.7 earthquake along
the San Andreas Fault predicted major disruption to our transportation corridors, building
collapses, and many damaging fires. A major earthquake could displace Interstate 10 35 feet, sever
water lines or canals, sever under and above ground electrical transmission and distribution lines,
and disrupt our communication system. Are you prepared not to live the expected “California life
style” for a week, two weeks, or even six weeks? Do you have adequate back-up water supplies, food,
medications, or any of the other supplies you may need? I hope every Southern California resident
seriously considers the potential consequences and prepares for a catastrophic event. The experts
state that it is not a matter of if, but a genuine matter of when the destructive event occurs.
Please get ready; the readiness choice is yours!
As your time allows, please visit your neighborhood fire station. Get to know your
firefighters and realize their commitment to protect you and your property. Every day our
firefighters amaze me with their operational competence and commitment to customer service. I am
also amazed by all of our support personnel without whom, response by our front line firefighters
would be nearly impossible. Again, thank you for viewing our web site. As I frequently close with
our firefighters - take care, be safe, have fun, and live the California dream…
John R. Hawkins
Fire Chief